Terms and Conditions - Gardeners Euston
Welcome to Gardeners Euston. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Introduction
These Terms and Conditions govern your use of the services provided by Gardeners Euston. We reserve the right to modify or terminate the service for any reason, without notice, at any time.
2. Services Provided
Gardeners Euston offers a variety of gardening services, including but not limited to landscaping, lawn maintenance, garden design, and plant care. All services are subject to availability and may be adjusted based on the specific needs of the client.
2.1 Service Availability
- Services are available within the Greater London area.
- Scheduling is subject to the availability of our professional gardening team.
- Emergency services may incur additional fees.
3. Booking and Scheduling
To schedule a service, clients must provide accurate and complete information. All bookings are subject to confirmation and may be rescheduled if necessary. We recommend booking services at least two weeks in advance to ensure availability.
3.1 Cancellation Policy
Cancellations must be made at least 48 hours prior to the scheduled appointment. Cancellations made within 48 hours of the appointment may incur a cancellation fee of up to 50% of the total service cost.
4. Payment Terms
Payment for services must be made in full upon completion, unless otherwise agreed upon. We accept various forms of payment, including cash, credit card, and bank transfers.
4.1 Late Payments
Late payments may result in additional fees and could affect the provision of future services. We reserve the right to discontinue services until outstanding payments are settled.
5. Client Responsibilities
Clients are responsible for providing access to the property and ensuring that the work area is safe and free from hazards. Gardeners Euston is not liable for any pre-existing conditions or damages resulting from the client's negligence.
5.1 Property Access
- Clients must ensure that gardens are accessible during the scheduled service time.
- Keys or access codes may be required for large properties.
6. Liability
Gardeners Euston strives to provide high-quality services but cannot be held liable for indirect, incidental, or consequential damages arising from the use of our services.
6.1 Insurance
We maintain liability insurance to cover any accidental damages caused by our staff during service delivery. Clients are advised to inform us of any existing damage prior to the commencement of services.
7. Privacy Policy
Your privacy is important to us. All personal information provided is handled in accordance with our Privacy Policy. We do not share or sell your information to third parties.
7.1 Data Protection
We employ industry-standard security measures to protect your data against unauthorized access.
8. Termination of Services
Either party may terminate the service agreement with written notice. Upon termination, outstanding payments must be settled within 30 days.
8.1 Grounds for Termination
- Breach of terms by the client.
- Non-payment of services rendered.
- Unreasonable conduct towards our staff.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
9.1 Dispute Resolution
Any disputes arising from these terms shall be resolved through negotiation. If unresolved, disputes may be taken to the relevant courts.
10. Amendments
Gardeners Euston reserves the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes via email or through our service platform.
10.1 Acceptance of Changes
Continued use of our services after any amendments signifies acceptance of the updated terms.
11. Intellectual Property
All content related to Gardeners Euston, including text, images, and logos, are protected by intellectual property laws and may not be reproduced without prior consent.
11.1 Use of Content
- Personal use of our content is permitted.
- Commercial use requires explicit permission from Gardeners Euston.
12. Force Majeure
Gardeners Euston is not liable for any failure to perform, or delay in performance, due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, or governmental actions.
12.1 Notification
We will notify clients as soon as possible of any delays or inability to perform services due to force majeure events.
13. Third-Party Services
Our services may include third-party products or services. We are not responsible for the quality or availability of such third-party offerings.
13.1 Third-Party Links
- Links to external websites are provided for convenience only.
- We do not endorse or guarantee the accuracy of any information on third-party sites.
14. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full effect.
14.1 Entire Agreement
These terms constitute the entire agreement between you and Gardeners Euston regarding the use of our services.
15. Acceptance
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.